Tax code is not mapped
For each tax rate charged on your sales, you must match it to the corresponding tax code in Xero.
Start by logging into Shypyard and choosing "Sync Settings" - "Transactions" - "Sync orders and Payments".
Select the corresponding tax code in Xero and save your changes.
Learn more about setting up sale tax here: https://accounting-integration-help.shypyard.io/accounting-integration-features/preparing-your-myob-system-and-shopify-system-for-integration
If you require further assistance, please don't hesitate to reach out to us at [email protected] and we will do our best to assist you.