Payments against Authorized documents
This error occurs because the invoice is unauthorized. The invoice must be "authorized" in order for Shypyard to create payment.
After logging into Shypyard, click on "Sync Settings" - "Transactions".
Under "Invoice Configuration", select "Authorized/Awaiting Payment".

You can also resolve this error by approving the invoice in your accounting system directly.
If this solution did not help resolve your error, please don't hesitate to reach out to us at suppor[email protected] and we will look into resolving the issue for you.
Last modified 1yr ago