How To View and Retry Error

Sometimes, because of unforeseen circumstances, we may not be able to synchronize all your data at once. If we cannot complete the synchronization, we will report it in the "Error Reports" tab.

To find error reports, click the "Orders and Payments" tab, then "Sync Errors". This will open a table with all integration syncing errors.

To run the code again, click anywhere on the line item to open the oder pop-up. From there click the "Sync" button at the bottom.

If you are witnessing consistent errors, please don't hesitate to reach out to us at support@shypyard.io and we will look into resolving the issue for you

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