How do I sync a single Shopify order manually?
Sometimes, you would like to sync a single order, either as part of a test, or because the order was accidentally deleted from MYOB. To do that, please follow two steps below.

Step 1: Find the Shopify Order ID you would like to sync.

Please note: this is not the same as the "Order Number". The Shopify Order Number is the string of numbers in the URL when you are viewing a specific order in your admin page.
The Order ID is in the URL when viewing a single order
Alternatively, Shypyard also shows the Order ID in the History and Error Reports tabs.

Step 2: Sync Specific Orders

Next, go to the main dashboard and in the right hand side menu, select "Sync specific orders". Enter the order ID from Step 1, and click Run.
Last modified 2mo ago